Frequently asked questions

WHAT SERVICES DO YOU OFFER?

We current offer individual Psychotherapy, EMDR Therapy, Clinical Art Psychotherapy, Clinical Hypnosis, and adjunctive therapies such as Yoga & Mindfulness to individual adults.

In addition to these modalities, we are also glad to connect with other professionals, organizations, and mental health providers!

Kathryn Wingard, LCMHC, ATR-BS offers group and individual EMDR consultation (EMDRIA CIT) to mental health providers. She is also glad to offer Clinical Art Psychotherapy consultation and supervision to both organizations as well as individual providers.

Please feel free to reach out!

Do you provide teletherapy or in-person therapy?

We offer virtual and in-person therapy to individuals within the state of Utah.

We understand that everyone has different preferences. That's why we offer the flexibility of both virtual sessions, allowing you to meet from the comfort of your own home, as well as in-person sessions, providing the opportunity for a more direct and personal connection. Whether you prefer the convenience of online sessions or the sense of being in the same room, we are here to explore and discover what fits best for your experience.

Please contact for more information regarding virtual or in-person services.

How often do we meet?

The duration of our work together in clinical mental health counseling is flexible and individualized based on your specific needs and goals. We adapt our approach to meet you wherever you are in your healing journey, whether it's your first time seeking support or you've been on this path for a while. It is our privilege to work with you at any stage of your process.

Most therapy sessions are 53 minutes long, and occur weekly.

Many of my clients notice a positive change within 3-6 months of working together.

ARE THERE ANY CLIENTS YOU DO NOT WORK WITH?

  • A key element of growth in mental health therapy is the element of the therapeutic alignment. If your clinician’s scope of practice or the therapeutic alignment do not support your healing and growth, we will provide referrals to additional providers.

  • We do not current work with children or adolescents.

  • We do not accept new clients who are currently experiencing active suicidal ideation with intent and plan. If you are experiencing suicidal thoughts, there is Support and there are Resources. Please call 801-587-3000 (Utah Crisis Line), 1-800-273-8255 (Lifeline, National Crisis Line).

What is your cancellation policy?

We require 48 hours notice for all cancellations. Failure to cancel within the 48-25 hour time frame results in a half session fee charge. Failure to cancel within the 24 hour time frame results in a full session fee charge. Please note, insurance providers do not cover late cancellation or missed session fees. Each individual is still responsible for payment of these fees.

FINANCIAL INVESTMENT

Fees

  • $145.00per 53 minute session, in-person or virtual

  • $261.00 per 90 minute session, in-person or virtual (recommended for EMDR & Art Psychotherapy) 

Payment Methods Accepted

  • Check

  • Credit Card (major credit cards will be processed through secure, HIPAA compliant formats such as Ivy Pay)

  • Health Savings Account (HSA) card & Flexible Spending Account (FSA) card

Insurance

I am currently paneled with the following insurance providers:

  • UnitedHealthcare

  • Oxford Health Plans

  • Aetna

  • UMR

  • Oscar

  • UHC Student Resources

  • AllSavers UHC

  • Harvard Pilgrim

  • Meritain

  • Nippon

  • United Healthcare Shared Services

  • Allied Benefit Systems - Aetna

  • Surest (Formerly Bind)

  • Health Plans Inc.

  • UnitedHealthcare Global

  • EMI Insurance

  • U Health Plus

  • Healthy U Behavioral

  • University of Utah Healthy Preferred

  • University of Utah Healthy Premier

Out of Network

If our clinicians are not paneled with your insurance provider, your provider may support possible reimbursement for out-of-network services. We am happy to provide you with a superbill that you can present to your insurance. If you aim to seek partial reimbursement from your insurance company, we suggest you to call your insurance carrier before your first therapy session and ask: 

  • If your insurance company will accept superbills from out-of-network providers

  • How much your insurance company will reimburse for sessions

  • If you have a deductible you must meet before being reimbursed


For prospective clients, we would be happy to discuss more information about services and financial investment opportunities during an initial phone consultation. Please reach out.

Per the No Surprises Act (NSA)

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost 

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item.You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (385) 346-0031. 

HOW DO I SCHEDULE AN APPOINTMENT?

Before getting started with therapy, we ask that we connect for an initial, free consultation, to assess whether we am able to offer you effective therapeutic support, and whether our approach will be useful for you.

To schedule an initial consult, click here, or send a message via our contact page.